16:34 16 Mar 20
I cannot tell you how satisfied I have been with Sensigreen . They were the contractors on a home I built in Auburn, Alabama. Very quickly after moving in, I had a major problem with my HVAC system which was not caused by their installation but by another vender's installation . At 10 PM at night, I called Justin Quinn the owner of Sensigreen, and he came to my home. Justin and another one of his employees remained at my home until 2 AM to fix the issue to ensure that I had air conditioning. Since then their service has been perfect and very responsive...tough to find in todays environment. If you want professional installation and good service, Sensigreen has skilled and courteous people who can do the job; call Sensigreen!!!
00:09 14 Mar 20
Jessica is a high quality professional and an asset to Sensigreen. She was determined to satisfy our HVAC need. She was more than willing to stay beyond office hours to ensure that we were not without AC over the weekend. Because of Jessica's level of customer "care", I will highly recommend Sensigreen. Thank you Jess! David and Vanessa Harris
13:20 10 Mar 20
Great job and service at the right price! I had a small job (insulating a walk-in cooler) and was concerned I wouldn’t be able to get any responses. I received 2 quotes at the same price...but Sensigreen was far more engaged with me than the other company. They told me exactly what they were going to do, how they were flinging to do it, and provided a quote the same day. The other company provided a quote several days later with no information. from start to finish it took them only a few hours to do the job...and they left the space cleaner then they found it! I highly recommend using Sensigreen.
17:18 02 Mar 20
My experience with SensiGreen has been very positive. The techs are always very professional and courteous when visiting my home. They are also very thorough......Thank You!!!
17:00 22 Jan 20
Scheduled an appointment and were available in a timely fashion. Service tech showed up early, which is a great thing, and called upon arrival. Diagnosed and solved the problem. Polite and treated me as his only customer but did not waste time.
03:27 05 Dec 19
Shane came out promptly and helped us figure out the problem. He was super efficient and very friendly. I truly appreciate him coming to us after hours and helping us get our heat issue figured out!
16:04 27 Nov 19
Jucorey was wonderful! Very polite and respectful. He let me know everything that was going on with our units and what might happen in the near future. I highly recommend having Sensigreen come out and look at/maintain your units. Great company!!
22:37 20 Nov 19
Our heater went out and I called at 10am to have them come do the repair. They were at my house @ 2:00 pm on the same day. Our repair person Jess was super fast and was able to fix the issue without having to order a new part. So, I felt like I had a great experience and will use them again.
14:28 28 Oct 19
I had water leaking from my central AC unit inside my house due to a clogged drain line. The person I spoke with over the phone recommended a few things to try while I waited for the technician to show up, which actually worked. Since the line was unclogged when he arrived they only charged me for making the trip out to my house, but inspected my unit to make sure that was in fact the issue and gave me multiple tips on how to help prevent it from happening again. He even added a place in my drain line where I can now easily clear the line if it were to happen again.Everyone I dealt with was very nice and helpful. I would definitely recommend them to anyone.
14:41 18 Oct 19
Jess, is my favorite Sensigreen technician! She’s really knowledgeable about her job, extremely thorough & has a warm personality. She’s very good at proactively communicating with me as she’s services my HVAC. I’d highly recommend requesting Jess, from Sensigreen.
18:59 11 Oct 19
Today I had Mr. Shane Bailey come out to my house representing the company Sensigreen Mechanical. He was a polite and honest individual as well as letting me know that we would get to the bottom of my problem. He informed me on every step that he would take to get the job done at a reasonable cost. Make sure when you call Sensigreen Mechanical you ask for Mr. Shane Bailey. You will thank me later.
22:26 18 Sep 19
Shane was a great guy. He explained what the problem was and showed us the failed part after removing it. He repaired it quickly since he already stocked the part in his truck. I highly recommend them.
12:10 05 Sep 19
Jeff with Sensigreen was very attentive and responsive to our needs. He assisted us with mapping out the project and getting all of the logistics addressed so that we were not inconvenienced. The work was done timely, neatly, and thoroughly. I would recommend Sensigreen without reservation.
20:05 22 Aug 19
Every part of the experience with this company was 5 stars from Elizabeth who schedules the appointment to Jess the technician. Jess was very thoughtful putting boot covers on to come into my home, little thing but sets the tone for care of the customer. Found the issue and explained it thoroughly. Worked was completed very quickly but very competently. Definitely will use Sensigreen again.
19:13 10 Aug 19
Our A/C was short cycling. Shane was at our house a couple hours after we called. He quickly determined that our drain was clogged and flushed it. He also took the time to show us how we can keep it clean so that it doesn't become clogged again.
18:02 07 Aug 19
Jucorey was very professional and knowledgeable. Sensigreen came out the same day I called and fixed the issue in less than 3 hrs. 5/5 would recommend!
20:09 01 Aug 19
Outstanding service. Shane Baily clearly and completely answered all of my questions and concerns in a friendly professional manner. I will gladly recomend your company to all my friends and acquaintances. Thanks, and well done.
17:01 15 Jul 19
Great service. Friendly and respectful. They were informative and gave us daily calls about our unit and parts, estimated installation time and day. They are the BEST!
14:13 04 Jul 19
Very knowledgeable and informative. The tech explained everything to me. He had my problem fixed and my home had cooled in no time.
02:03 04 Jul 19
Technician showed up promptly, quickly found the problem with our AC unit. Is going to order a part on Friday and get us back on track soon. He was very friendly and knowledgeable.
16:32 04 Jun 19
These guys are amazing!Jeff was a pleasure to work with. They are fast, friendly, polite, and clean! Thank you for providing top notch customer service at a fair price!
17:16 22 May 19
Awesome company. Justin Quinn is very professional and does just what he says he is going to. I highly recommend these guys.
15:30 09 May 19
After a small miscommunication, sensigreen returned to my house and completely fixed our attic ac unit...my wife and i are very impressed with their work. We plan on signing up for their annual maintenance soon and would recommend this company for anyone in the local area. Thanks
19:23 09 Apr 19
Awesome team came out to service a/c unit. Both were amazing, fast, and efficient. Would definitely recommend!
03:09 05 Apr 19
Extremely professional and nice workers. Arrived on time and did an amazing job. Kept us informed of everything that was happening and of changes being made. They explained how to operate everything once they finished. Cleaned up all of their mess aftward. I would highly recommend them to anyone who is in search of AC help. Very pleased with their work.
19:21 28 Mar 19
These guys are fantastic. They were extremely professional and polite. They placed rugs down so they would not get my floors dirty. They also had the best price on AC replacements. I would definitely use them again.
14:35 28 Mar 19
Jeff came over and gave me an estimate within 5 minutes of looking at the work. I called back a couple days later to schedule an appointment to have insulation blown into my attic. They were able to take care of it that day and the service was fantastic. I highly recommend them.
15:37 06 Feb 19
Andrew, Justin and the team at Sensigreen are an absolute pleasure to work with. Their core commitment to providing highly energy efficient products that enable Homeowners and Builders to have sustainable buildings is unparalleled. Thanks for the quality work you do in our community's!
11:57 18 Jan 19
Very helpful. Timely, quick, and honest. The people who work for this company clearly do their job because they love it and you can tell. Definitely recommend for anyone who has the opportunity to work with them. Will continue to use their services!
17:11 16 Jan 19
Service persons were prompt, efficient, and informative. Shane returned quickly with additional materials, and the job was done well. I highly recommend Sensigreen!
16:27 04 Jan 19
Shane does a great job and spends the time to explain our systems status to us.
21:50 03 Jan 19
The Technician was very professional and kind. He explained everything to me about what he did during his visit. A very good nod well done...
22:24 14 Nov 18
Very professional, knowledgeable, and helpful. He thoroughly answered all of our questions and explained everything.
16:26 13 Nov 18
We have been customers of Sensigreen for the past year and have experienced nothing but exemplary work from them. When we've had a problem or concern, they have been quick to respond and come up with a plan to rectify it. All of the staff has been very accommodating and helpful, but our favorite technician is Jess. She is very professional, eager to listen to your concerns, and extremely knowledgeable.
Kelly Decoteau - Posh with Kelly
19:02 08 Nov 18
Jess was courteous and quick. She explained everything well and set out thermostats to temporarily fix the issue until our new unit arrives.
17:04 08 Nov 18
We are always happy with Sensigreen. Shane is the best, he is always helpful and very knowledgeable. They always do their best to fix whatever the issue may be as fast as possible. We can’t be happier, thanks so much!
17:53 01 Aug 18
The technician was very knowledgeable and took time to explain everything that took place in a way that was easy to understand. He stayed until the job was complete and I never felt that he was rushed for time. I will definitely call back for all of my future needs.
20:32 31 Jul 18
This has been an awesome experience working with these guys. They did a great job and were super efficient in their work. I even needed my ducts customized and they did a super job. I would recommend Sensigreen to anyone interested in a quality product and quality work. Thanks guys!
14:50 03 Jul 18
Allen was professional, polite and got the job done quickly. Allen was 5 star all the way. The 4 star rating reflects the company itself. My husband called for service last week. Left his name and number and no one got back to us. He had to call a second time in order to get someone out. That shouldn't be the case.
21:58 13 Jun 18
The technician was professional and kind. She worked effectively and efficiently. She arrived in a timely manner. I feel as though I will be nice and cool.
15:51 04 Jun 18
The guys at Sensigreen are great! They have fixed both of the units at my apartment. They are very personable guys that explain everything before they do their services in a clear way that anyone can understand. They are also easy to contact and quick to respond. I switched to them a year ago and have been pleased ever since!
Zachary W. Schulz
17:46 25 May 18
We recently purchased a house in the Opelika area and wanted to see how well the previous owners had maintained the HVAC. Shane came out the next day to evaluate the system. He was excellent, no hyperbole. For the next few hours Shane walked us through the various components of the entire cooling and heating system for our house. He pointed out all the needed repairs, delayed maintenance issues, and what we could do to make sure such concerns never arose again. I would recommend Sensigreen to anyone in their service area, and we would definitely recommend Shane.
17:53 18 May 18
I called in the afternoon and a technician was able to come out that day! The technician, Shane, was great. He arrived on time, diagnosed the issue quickly and was extremely thorough. He also explained everything very well to me in a/c laymen terms so I could understand the issue. Would recommend! 👍
00:32 15 May 18
Great service. Shane was thorough, very professional, and personable. I would highly recommend this company based on the service we recieved from him. Thank you Shane.
14:46 14 May 18
The service we received was exceptional! We called for service and they were here within an hour! Shane explained everything in detail, did not try to upsell and repaired our heat pump promptly with quality parts! With the temp expected to rise to 91 today we are grateful for their prompt service and professionalism!Customers for life! Thanks, Shane!!
22:40 27 Apr 18
Great rates and super fast service! Thanks so much Shane and Sensigreen for the phenomenal service today. After discovering a water leak from my ac unit I placed a last minute call to Sensigreen for service. Shane arrived in no time and fixed the problem immediately. He gave me great advice and explained in very full detail on the repair he performed and knowledge on preventative maintenance of my unit. I highly recommend Sensigreen for Honest, Professional and Dedicated service! Thank you all so much! Thanks Shane you're Awesome!
06:51 07 Apr 18
Jess was polite, respectful and knowledgeable about the HVAC system. She found a legitimate problem and worked quickly to make the needed repair. She represents Sensigreen very well!
14:48 23 Mar 18
Sensigreen was great! Allen Crowe was so nice and so helpful! They did a great job of explaining to me what they were doing. They made sure not to make a big mess while they were working. Very friendly! I highly recommend them!
19:14 05 Mar 18
Jerel with Sensigreen was the best technician my family could have asked for. He was very professional and went above and beyond to satisfy us. Thanks!!!
22:03 23 Feb 18
Shane and Mr Crowe took great care of me and explained everything at a level I could understand while giving visual examples to help further drive the point home.
02:20 23 Feb 18
Sensigreen has always given us great service and even fixed our air tonight! You will not be disappointed when them.
18:13 07 Feb 18
Fantastic technician. Polite, efficient and knowledgeable. I felt comfortable with him in my home. No senseless over charges, quick and to the point and even went further than had been requested by pointing out other ways to benefit from the HVAC system
16:13 09 Jan 18
This review is mainly for Jess who was our technician. She's a phenomenal tech! It was great to see a woman in a Tech/Engineering role working for Sensigreen who knew how to fix things. Jess changed out the part for our outside system and it still wasn't working so she rewired the motherboard outside for us to at least have the Heating part work. She really knows how to get past problems and find a solution. She came back once the new parts were in and spent half a day+ getting everything fixed. A true trooper and someone who should be rewarded for her excellent knowledge and service. I asked her how I could send accolades to her manager, but this was the only option I had. #STEM for Women!
21:55 16 Nov 17
Sensigreen came to my home on short notice to give me an estimate for a complete AC replacement of my 16 year old system that finally gave out during a warm summer week. I chose Sensigreen because they said they could install everything within 2 days. They were right. Very prompt and professional. The new upgraded equipment is working well and looks great. I highly recommend. If you want it done right the first time, give them a call. They stand behind their work.Update: Three months later, outdoor temps dropped and we switched from cool to heat. Unfortunately, this caused the breaker to trip repeatedly which led to an unscheduled service call to Sensigreen. They came out the same day and traced the problem to our home circuit breaker. They quickly remedied the problem. Now, everything is running as it should. Thanks again for the prompt and professional service.